Service & Repair
We offer a full service and repair facility for domestic sewing, overlock and embroidery machines. Your machine can be dropped off in person to our branch locations in Rochdale and Oldham. Your machines should include the power lead, foot control, bobbin and bobbin case, and standard presser foot. If you are experiencing problems with a particular material or thread type please include a sample of both so our technicians are able to identify any potential issues and provide you with advice and guidance.
If you live outside our local area you are welcome to send your machine to us by courier (always use the original manufacturers packaging, where this is not possible package your machine well in thick wall carboard boxes using bubblewrap, packing peanuts and polystyrene to provide cushioning and protection). We recommend insuring your machine for the current replacement value should the worst happen.
All machines that come to us for repair or service are booked into our system and assigned unique tag number. A £15.00 deposit is taken when the machine is booked in, this will be taken off the final amount due when the machine is returned. If you are sending your machine to us by courier please click below to pay your deposit online. It is helpful if you send a printout of your invoice with your machine.
Industrial Machines - including those in home use
Due to their size and weight we can provide onsite service and repair for our customers with industrial machinery. Our call out charge is fairly and accurately rated based on your location. Please provide us with the postcode where the machine is located so we can quote you correctly.
You can contact us for further details of our Service and Repair in the following ways;
send a message via our website Contact Us
phone: (01706) 355529