SA Sewing Machines is dedicated to protecting your privacy when you visit or communicate with our site or personnel.
1. Data and Information Collected - To operate our website, it is essential to collect or process certain data, such as the following:
1.1 - Information regarding your visits to our website, any resources you used such as traffic data, location data, web logs and any communication data (these items are included, but not limited to those specified).
1.2 - Forms filled out on our website allow us to collect information about you regarding registration or purchases you make.
1.3 - Any data collected from communications to us from you, for any reason.
2.1 - It is possible that we may gather information regarding your computer for our services. This collection of data is used for statistical analysis about our website for use by us or our advertisers.
2.2 - Any information shared will not identify who you are, but rather be mathematical data about our visitors and their use on our site. The data does not give out any personal details.
2.3 - Cookies may be used to gather this general internet data. When used, cookies are downloaded to your computer without prompting. The cookie file is stored on your hard drive, where files are transferred to. This information helps us improve our site and services to you.
2.4 - All computers can block cookies by activating proper browser settings. There is a place to enable you to decline cookies under the options menu. Please note if you decline cookies you may experience limited access to certain areas of our site.
3. Information – Use any information collected and stored regarding you is to enable us to offer better services to you. We may also use the data collected for the following:
3.1 - We may use data you provided in order to offer you information you asked for from our site, in direct relation to our services or products. We may also send information on products we feel might interest you, as long as you have consented to such communications.
3.2 - Any commitments we made to you may require use of your information, used only to fulfil your request.
3.3 - We may use your information to explain any changes our website has under gone such as structural or service/product modifications, which could affect our service to you.
3.4 - An existing customer may require contact regarding goods or services that were a subject of an earlier sale.
3.5 - We may use your data or allow third parties to use the data, in order to give you information about unrelated goods or services you may find of interest. We may contact you about these services or goods if you consented to the contact.
3.6 - A new customer may be contacted by us or a third party if you have consented to such communication.
3.7 - If you do not wish communication from our website or a third party you will be given the opportunity to decline said communication. We will not allow your information collected while you were on our site to be used by us or a third party if the consent is withheld.
3.8 - Please understand that we do not share information that is going to identify you to our advertisers. However, on occasion we may provide them with statistics about our site’s visitors.
4. Personal Data Storage
4.2 - Data you provide us with will be stored on secure servers. Any transaction details will be encrypted to provide you safety.
4.3 - Transmission of data via the internet is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be given. Information offered is therefore at your own risk. If given a password or chosen to obtain a password, you can access the secure section, requiring the password to remain confidential by you, as your responsibility.
5. Sharing Your Information
5.1 - If applicable, we may share your personal information to any group member. This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.
5.2 - Personal Information may be shared with third parties:
5.2.1 - If we sell part or all of our business or assets we may share personal information to a third party.
5.2.2 - When legally requested, we may share your information.
5.2.3 - Fraud protection and to minimise credit risk may require a sharing of your information.
6.1 - We may provide paid products and/or services within the normal course of business. In that case, we use third-party services for payment processing (e.g. payment processors).
6.3 - For our customer’s security, SA Sewing Machines also adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. This applies to both payments processed on sasewingmachines.co.uk and mail order, for example telephone orders received. Customers card detais are destroyed upon completion of the order and is never retained.
The payment processors we work with are:
7. Third Party Links
8. Information Access
8.1 - The Data Protection Act 2018 provides you with rights to access any information we may collect and store about you. If you wish to have access to this information it may be subject to a £25 payment fee, used to cover our costs regarding the information you requested. If you wish to access this data, please provide contact details below.
9. WEEE Regulations
9.1 - The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health. Many electrical items that are thrown away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
9.2 - Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites. SA Sewing Machines is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us. For example; if a customer bought a new sewing machine from us we would accept their old sewing machine and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item. Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below;
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.