Delivery Information

Postage & Delivery Information

 
Turnaround
 
Unless otherwise noted. All orders are shipped within 2 business days (business days are Monday to Friday).

Carriers

Domestic machines & associated accessories

While we use the following preferred carriers to deliver our products:

 
DPD, UPS & Royal Mail
 
We reserve the right to substitute other carriers as necessary at any time.


Industrial machines & associated accessories

Delivery will normally be made by pallet courier or by professional delivery and installation by one of SA Sewing Machines appointed engineers.


Order Tracking
 
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using Royal mail will not have tracking numbers.
 
Delivery Costs
 
We deliver within the UK.  Delivery is free for orders of domestic sewing machines over £50 to all mainland UK addresses. A charge of £5 will be added for orders under £5.  Delivery costs will be applied to Industrial Machines as set out on that page.
 
Back Orders
 
If an item is on back order we will ship you the part of your order that is in stock. When the back ordered item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.